Photo Per Day #14: Shufflin' Off

Our first stop yesterday, after hitting the Walden Galleria to return some boots, was Buffalo's Anchor Bar: original home of the chicken wing. In the Treacy and Wiersema value disciplines model, they've embraced a product leadership go-to-market strategy.

Operational efficiency, not so much. The place, pre-Sabres game, was jam jam jam packed. The wait for a table? An hour and a half. We headed to the bar where we found a place by the wall to stand and ordered two beers and 10 medium chicken wings. The wait for our wings? Somewhere between 45 and 60 minutes.

Customer intimacy, not a prayer. Over the loudspeaker, we would hear, "Jumby, party of 15, let us know if you're still here."

But the chicken wings were perfect. Crunchy and delicious. I would definitely go back but next time, I'll go earlier. Or not on a game day.