Thursday, March 17, 2011

That Was Easy

My obsession with living ones corporate brand continues. Today: An unplanned visit to Staples to buy invitations for an upcoming client-related seminar.

After searching the envelope/office supplies section, I asked Customer Service for help. A guy stocking shelves, overhearing my request, came running up. "Are you the lady who called? I can help." He then led me to the right section, helped me pick the appropriate products, carried my boxes to checkout and thanked me for my business. I said, "No, thank YOU. You made it so easy."

No joke. He pointed to the sign on the wall and asked me, "What does that say?"

Staples. That was easy.

I'll be darned. It was. And I'm glad he pointed it out! A+

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