Bear with me. I promise this is the last, albeit brief, commentary about customer service.
In stark contrast to my God-awful experience with Home Depot, my hubby sent an email to Webkinz when one of the eyes fell out of son #2’s much beloved Tree Frog.
They sent an email response within an hour, called the very next day, and promptly shipped us a new Tree Frog (free of charge) along with a gift: a free Lil’Kinz frog!
As the hubby put it, son #2 was “totally jacked.” Now we have 13 of these little creatures.
In unrelated news, Home Depot still sucks.
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